Independent family owned funeral directors

FUNERAL DIRECTORS

Rainham 01634 373111

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GENERAL HELP

Code of Practice Principles

This Code is founded on the following ten mandatory principles. Any failure to operate in accordance with these principles will constitute a breach of this Code.

Funeral directors must:

  1. act in the best interests of each client, prospective client and customer;
  2. provide the best possible level of care to bereaved people, keeping in mind the specific needs of each client and family;
  3. respect and maintain the dignity of deceased people in their care at all times;
  4. act transparently, with honesty and integrity;
  5. provide clients will full and fair information about services, products and associated prices;
  6. behave in a way that promotes and maintains public trust in their business, the funeral directing profession and related industries;
  7. comply with all legal and regulatory obligations and deal with their regulators in an open, timely and cooperative manner;
  8. run their business effectively and in accordance with proper governance and sound risk management principles;
  9. run their business in a way that encourages equality of opportunity and respect for diversity;
  10. run their business in a way that encourages a culture that values and welcomes feedback as a way of putting things right and improving service.

OFFICES

Rainham

130-132 High Street,
Rainham,
Kent ME8 8AR


01634 373111

Gillingham

127 Watling Street,
Gillingham,
Kent ME7 2YY


01634 855558

Chatham

25 New Road,
Chatham,
Kent ME4 4QJ


01634 408777

Parkwood

31 Parkwood Green,
Rainham,
Kent ME8 9PW


01634 386999


This Code of Practice and adherence hereto is monitored by the National Association of Funeral Directors.

Any correspondence should be addressed to:

National Association of Funeral Directors,
618 Warwick Road, Solihull,
West Midlands B91 1AA.

Telephone: 0845 230 1343
Fax: 0121 711 1351
Email: info@nafd.org.uk

Enquire Now

Please contact us on 01634 373111 or complete the enquiry form below and we will get back to you.

We will treat your personal information with care and confidentiality in line with the General Data Protection Regulations (GDPR) or any other legislation enforced. We shall not share your information with 3rd party organisations without your permission or without legitimate business interest.

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We are members of:

National Association of Funeral Directors Society of Allied and Independent Funeral Director Funeral Guide Grief Chat - Professional Bereavement Support
©John Weir Funeral Directors Ltd 2022

Registered in England and Wales no 8906218; registered office: 130-132 High Street, Rainham, Gillingham, Kent ME8 8AR

Directors: John and Beverly Weir