Independent family owned funeral directors


Rainham 01634 373111



Bereavement Support

Emotional support for bereaved people, access to trained bereavement counsellors and referral into other specialist bereavement services.

Most people expect to be very upset or distressed when someone close to them has died. What takes many people by surprise is how strong the emotions can be, how they can change very quickly, and how long they last. People around you may seem to think you should be 'back to normal' after a few weeks or months. You might appear to be your usual self to other people, but you know that on the inside, you’re not even sure what normal is anymore.

Everyone grieves in a way that is unique to them and their relationship with the person who has died. Well-intentioned people may say to you, 'Time is a great healer.' Sometimes, however, it can seem that life is more difficult as the weeks and months go by.

We know that no-one can understand exactly what your loss feels like to you. But we do understand that it’s sometimes easier to talk to someone outside of your friends and family about grief and the impact of bereavement of your life.

Helpful Bereavement Services

Cruse Bereavement Care (England and Wales)
Call: 0844 477 9400
Young persons helpline: 0808 808 1677

Cruse Bereavement Care, PO Box 800, Richmond, Surrey TW9 1RG

Citizens Advice

To find your nearest bureau visit:

This nationwide service is an excellent source of practical help and advice.

Call: 08457 90 90 90

Samaritans offer a 24-hour phone listening service.

The Compassionate Friends

A service offering help for parents whose children have died.

Call: 0845 123 2304

The Compassionate Friends, 53 North Street, Bristol BS3 1EN

The Child Death Helpline
Call: 0800 282 986

(Mon to Fri 10am to 1pm, Tues and Wed 1pm to 4pm and every evening 7pm to 10pm).

Need to Talk?


The GriefChat service was created by bereavement experts and by clicking on the GriefChat box below, you can chat directly to a specially trained bereavement counsellor.

GriefChat counsellors are experienced in supporting bereaved people and will listen to your story, explore how your grief is affecting you and help you to find any additional support you might need.

GriefChat is a completely free service and is available Monday-Friday, 9am-9pm or by email out of these hours.

Stages of Bereavement

Experts generally agree there are four stages of bereavement or grief:

  • Accepting that your loss is real
  • Experiencing the pain of grief
  • Adjusting to life without the person who has died
  • Giving less emotional energy to grieving and channelling it into something new

Most people on their journey through coping with a bereavement will probably go through some, if not all of these stages. You won't necessarily move from one to the next very smoothly. At times your grief may represent itself as being out of control, however these chaotic feelings will eventually subside and become less intrusive over time.

Enquire Now

Please contact us on 01634 373111 or complete the enquiry form below and we will get back to you.

We will treat your personal information with care and confidentiality in line with the General Data Protection Regulations (GDPR) or any other legislation enforced. We shall not share your information with 3rd party organisations without your permission or without legitimate business interest.

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We are members of:

National Association of Funeral Directors Society of Allied and Independent Funeral Director Society of Allied and Independent Funeral Director Golden Charter Funeral Plans Funeral Guide Grief Chat - Professional Bereavement Support
©John Weir Funeral Directors Ltd 2024

Registered in England and Wales no 8906218; registered office: 130-132 High Street, Rainham, Gillingham, Kent ME8 8AR

Directors: John and Beverly Weir