Independent family owned funeral directors

FUNERAL DIRECTORS

Rainham Office01634 373111

GENERAL HELP

Privacy Statement

John Weir Funeral Directors Ltd is committed to taking all necessary steps and precautions to protect your private information when transmitted through our website. The website is secured with an SSL Certificate of protection. All data is encrypted when sent through the website so your information remains safe from hackers and those who attempt to exploit personal and private information online.

Personal data

Under the EU's General Data Protection Regulation (GDPR) personal data is defined as:
'any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person'.

How we use your information

This privacy notice tells you how we, John Weir Funeral Directors Ltd, will collect and use your personal data for provision of services, complaints etc.

Why do you need to collect and store personal data?

In order for us to provide you with a funeral service John Weir Funeral Directors Ltd needs to collect personal data for fulfilment of the contract and any related correspondence. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.

In terms of being contacted for marketing purposes we would contact you for separate consent.

Will my personal data be shared with anyone else?

We may pass your personal data on to third-party service providers contracted to John Weir Funeral Directors Ltd in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide on behalf of John Weir Funeral Directors Ltd. When they no longer need your data to fulfil this service, they will dispose of the details in line with our procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.

How will the personal data collected be used?

John Weir Funeral Directors Ltd will process (collect, store and use) the information you provide in a manner compatible with the EU's General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. We are required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.

Under what circumstances will you contact me?

John Weir Funeral Directors Ltd aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.

Can I find out the personal data that the organisation holds about me?

At your request, John Weir Funeral Directors Ltd, can confirm what information we hold about you and how it is processed. If we hold personal data about you, you can request the following information:

OFFICES

Rainham

130-132 High Street,
Rainham,
Kent ME8 8AR.


01634 373111

Gillingham

127 Watling Street,
Gillingham,
Kent ME7 2YY.


01634 855558

Chatham

25 New Road,
Chatham,
Kent ME4 4QJ.


01634 408777

Parkwood

31 Parkwood Green,
Rainham,
Kent ME8 9PW.


01634 386999


Should you wish to speak with a representative directly please call one of our offices to discuss your query.

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©John Weir Funeral Directors Ltd 2018

Registered in England and Wales no 8906218; registered office: 130-132 High Street, Rainham, Gillingham, Kent ME8 8AR.